Returns & Exchanges
At Greek Food Online, we strive for 100% satisfaction with every Mediterranean specialty you order. Due to the perishable nature of our food products, we offer replacements or refunds for items that arrive damaged, incorrect, or expired.
Inspect Your Delivery
Upon arrival, please check your package immediately for any signs of damage or missing items from your order list.
Contact Support
Email our team within 48 hours of delivery at [email protected] with your order number and clear photos of the issue.
Verification Process
Our quality assurance team will review your claim within 1-2 business days to verify the condition of the perishable goods.
Resolution
Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing